Twitter is a great way to stay in touch with prospects and customers, but making sure you are connected with those that are already on Twitter can be tricky. Of course, you can make sure your Twitter account is clearly displayed on emails and your website, but there still might be some that slip through the net.
Twitter allows you to add contacts that you have on Gmail, Yahoo or AOL, but that isn’t much use for businesses who are likely to use business-focused software such as Outlook or even CRM databases. And what about contacts you may already have on other networks like Linkedin or Facebook?
Well, help is at hand – here’s our crash course in how to do it:
Step 1 – Download contacts into a CSV file
Most databases or software you use will let you download your contacts into a CSV spreadsheet file. You can certainly do this in Outlook and Salesforce and you can even do it with Facebook and Linkedin.
Step 2 – Upload to Gmail
At this stage, if you don’t have a Gmail account (or even if you do, but want to keep it separate) then set one up (it is free).
Once the account is set up import the CSV files you have into your Gmail address book.
Step 3 – Upload to Twitter
Then, as you’ve probably guessed, all you need to do is log into Twitter and go to Find People/Find Friends and then upload from Gmail – easy!
This is a bit of a round about way of doing things, but it works and will allow you to make sure you have everyone covered off.
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