Social Small Biz Polls

What is the biggest business case for social media?

  • Brand awareness (24%, 36 Votes)
  • Customer/client acquisition (11%, 16 Votes)
  • Customer/client retention (11%, 16 Votes)
  • Customer service (7%, 10 Votes)
  • Industry influence (1%, 2 Votes)
  • Market research (1%, 2 Votes)
  • Other - please let us know below (1%, 1 Votes)
  • Product/service development (0%, 0 Votes)
  • Employee training (44%, 0 Votes)

Total Voters: 147

Start Date: April 14, 2010 @ 7:29 pm
End Date: No Expiry

Do you measure social media ROI?

  • Yes - we find it very useful (31%, 9 Votes)
  • Yes - but not sure it really works (28%, 8 Votes)
  • No - it's not really important (17%, 5 Votes)
  • No - I don't think it's possible (14%, 4 Votes)
  • Other (10%, 3 Votes)

Total Voters: 29

Start Date: March 29, 2010 @ 6:41 pm
End Date: No Expiry

Do you use social media for customer service in your business?

  • Yes (83%, 30 Votes)
  • No (17%, 6 Votes)
  • We don't use social media (0%, 0 Votes)

Total Voters: 36

Start Date: March 21, 2010 @ 11:16 am
End Date: No Expiry

What is the most important social network for your small business?

  • Twitter (42%, 26 Votes)
  • Facebook (35%, 22 Votes)
  • Linkedin (13%, 8 Votes)
  • Other (8%, 5 Votes)
  • YouTube (2%, 1 Votes)
  • We don't use social media marketing (0%, 0 Votes)
  • MySpace (0%, 0 Votes)
  • Bebo (0%, 0 Votes)
  • Foursquare (0%, 0 Votes)

Total Voters: 62

Start Date: March 14, 2010 @ 4:07 pm
End Date: No Expiry

Does your small business have a Facebook fan page?

  • Yes - it's great for our business (43%, 29 Votes)
  • Yes - we're not convinced though (34%, 23 Votes)
  • No - but we're thinking about it (19%, 13 Votes)
  • No - it's not right for us (4%, 3 Votes)

Total Voters: 68

Start Date: March 6, 2010 @ 6:42 pm
End Date: No Expiry

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Polls

What is the biggest business case for social media?

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Case Studies

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